BIS expertise

Better operations.
Built around your agency.

Practical assessment, implementation, training, and performance support for independent P&C insurance agencies. Start with a specific priority or take a broader look at your operation.

Commercial & personal linesFocused projectsImprovements across your agency
Strategize

Agency Performance Assessment

Understand what’s working, what’s limiting performance, the potential return on improvements, and where to start first.

Inside the assessment →
The purposeClarity about your agency’s strengths, challenges, and financial impact.
  • Leadership and staff interviews
  • Detailed review of AMS data, utilization, staffing, and technology
  • Prioritized findings, implementation roadmap, and return on investment
Optimize

AMS Optimization & Data

Make your management system a more reliable foundation for everyday work and decision making.

The purposeA system your team uses more effectively, with data leadership can better rely on.
  • AMS utilization and configuration review
  • Data cleanup, feature implementation, and AMS data migration
  • Reporting accuracy, activity and workflow standardization
Optimize

Workflows & Standardization

Turn individual ways of working into clear, repeatable agency practices.

The purposeConsistent execution with less dependence on verbal instructions.
  • New business, renewal, and client service workflows
  • Written procedures, templates, and documentation standards
  • Centralized procedure and knowledge libraries
Optimize

Staff Training & Onboarding

Give your people the knowledge and practical guidance to perform with confidence.

The purposeClearer expectations and a repeatable way to develop staff capability.
  • Live AMS and workflow training
  • Training and retraining tailored to each role
  • Automated onboarding programs and training resources
Optimize

Staffing, Roles & Capacity

Determine whether your agency needs additional staff, a change in workload distribution, or support from virtual staff.

The purposeBetter alignment between your people, workload, and growth plans.
  • Workload, role, and account assignment analysis
  • Delegation and outsourcing workflow design
  • Hiring support and training for new hires
Optimize

Technology & AI Readiness

Choose practical improvements around how your agency works and what your team can use.

The purposeA clearer path to useful technology adoption, grounded in your operations.
  • Technology and automation opportunity reviews
  • AI readiness and appropriate planning for practical uses
  • AI implementation and staff adoption guidance
Maximize

Reporting & Accountability

Bring operational performance into view and turn findings into action.

The purposeA practical rhythm for tracking progress and addressing exceptions.
  • KPIs, scorecards, and reporting dashboards
  • New business, retention, service, and activity monitoring
  • Review meetings, coaching, and targeted retraining or workflow adjustments
Your next stage starts here

Build the agency you’re ready to become.

Start with a conversation about your agency, your priorities, and what comes next.

Let's talk about your agency ↗