For independent insurance agencies

A stronger agency.
From the
inside out.

Align your systems, workflows, and people so your agency can perform better and grow with confidence.

Insurance agency operations & efficiency • Practical implementation

THE BIS APPROACH / BUILT AROUND YOUR AGENCY
Better operations.
Greater possibilities.
01
StrategizeUnderstand. Prioritize. Plan.
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02
OptimizeImprove. Implement. Train.
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03
MaximizeMeasure. Refine. Grow.
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SYSTEMS + WORKFLOWS + PEOPLEBIS

Industry knowledge.
Agency owner perspective.

26+ yearsProperty & casualty experience
Former agency ownerBuilt from real agency experience
Practical expertiseFrom assessment to implementation
The opportunity inside your agency

Growth is easier when
operations keep up.

You’ve invested in your agency. BIS helps the systems, processes, and people behind it work better together.

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Get more from your AMS

Move beyond workarounds with better utilization, cleaner data, and more useful reporting.

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Make consistency possible

Give your team clear workflows and standards they can follow across the agency.

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Strengthen your team

Connect roles, training, and workload so your people know what success looks like.

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See what needs attention

Use operational reporting to identify priorities and reinforce improvements.

Strategize • Optimize • Maximize

A clear approach.
Practical work behind it.

Choose the support your agency needs, whether it is a defined project or a broader improvement initiative.

Know where to focus first.

Look at your agency as a connected operation. Identify strengths, uncover gaps, and establish priorities that fit your business.

Explore the assessment →
  • Agency Performance Assessment
  • AMS health and utilization review
  • Workflow, staffing, and technology analysis
  • Prioritized recommendations and roadmap

Understanding your agency’s full structure and operations is essential to identifying the right opportunities for improvement.

The Agency Performance Assessment

See your agency
with a clearer perspective.

A detailed review of your operations, combining conversations with your team, AMS analysis, and workflow and documentation review.

Understand what to improve, why it matters, and how to move forward with a prioritized roadmap your agency can use.

BIS / AGENCY PERFORMANCEROADMAP PREVIEW

From finding to action.

A practical plan connects the issue to the next step.

FINDING
Renewals are processed close to their expiration dates.Late renewal activity limits the time available to review coverage and explore options.
ACTION
Establish a clear renewal workflow and communication system.Define timelines, responsibilities, communication, and training.
NEXT STEP
Implement accountability, review exceptions, and reinforce the process.Use agreed measures to guide coaching and refinement.

Illustrative example of the approach. Not a client finding or outcome.

Experience across the tools independent agencies use

Experience that understands your world
26+

Years in property & casualty insurance.

Meet the expertise behind BIS

Agency experience.
Owner perspective.
Practical execution.

BIS was founded by a former agency owner and licensed insurance professional who understands agency operations from the inside.

The BIS team brings real agency experience and perspective to every engagement, connecting operational improvements to the way your people work.

Your next stage starts here

Build the agency you’re ready to become.

Start with a conversation about your agency, your priorities, and what comes next.

Let's talk about your agency ↗