Experience inside the agency.
Perspective beyond daily operations.
BIS brings insurance knowledge and practical operational expertise together to help independent agencies improve how they work.
Laura’s years in property & casualty insurance.
Laura Waldyn
Laura brings more than 26 years of property and casualty insurance experience to BIS, including roles in agency service, sales, leadership and ownership. As a former independent agency owner, she understands both the decisions agency leaders face and the daily work behind them.
Since 2015, Laura has helped agency owners address operational challenges, improve workflows, navigate management system changes and develop their teams. She established Business Insurance Solutions in 2016 and has focused full time on agency operations and efficiency since 2022.
Today, Laura leads a team that brings practical agency experience to each engagement, helping independent agencies strengthen their operations and build capacity for growth.
Strategy connected
to everyday execution.
Sound recommendations are the starting point. Practical implementation helps turn them into a better way of working.
Insurance industry knowledge
Workflows, training, and recommendations built around independent agency operations and the realities of P&C service.
A complete business view
Consideration of people, capacity, technology, service, and management visibility alongside individual processes.
Practical implementation
Support that can include configuration, cleanup, documentation, live training, and performance reporting.
Work with the tools.
Understand the operation.
Experience includes AMS360, Applied Epic, HawkSoft, PartnerXE, EZLynx, and QQ Catalyst, alongside tools such as AgencyZoom, SweetProcess, and CSR24.
The right scope depends on your platform, configuration, and goals. BIS can help improve existing tools or support an agreed cleanup or migration project.
Product names identify systems experience and do not imply vendor affiliation, certification, or endorsement.
Build the agency you’re ready to become.
Start with a conversation about your agency, your priorities, and what comes next.